Hotels & Resorts

O,R&L's Comprehensive Services Equal Customer Satisfaction

O,R&L provides comprehensive management, maintenance and sustainable cleaning services for hotels and resorts.  O,R&L provides 24/7/365 services and diligent management to protect ownership assets with carefully developed operational budgets, diligent subcontracting of services and subsequent contract management. 

Providing quality services for the hotels and resorts is a demanding business.  There can be no room for error in ensuring customer satisfaction.  O,R&L's crews are always professional and easily recognizable in uniform and ID.  Our  staff is trained to be knowledgeable about the properties in which they work in order to provide directions or handle requests or questions from guests. 

O,R&L's successful sustainable green cleaning program is widely recognized. O,R&L utilizes Green Seal cleaning chemicals wherever possible, low impact cleaning equipment including HEPA filter vacuums, robotics where appropriate, micro-fiber color-coded reusable mop heads and no chemical strippers. We provide comprehensive classroom and field training which includes product usage, cleaning methods, equipment maintenance, OSHA safety, blood borne pathogen procedures, hazardous material handling and communication and cross contamination prevention.